Sainsbury's Horizon user perception survey
We are interested in retail suppliers' experiences and opinions of grocery retail data services, and run an ongoing survey for users of Sainsbury's Horizon system. The results below are updated regularly, and summarise typical usage of Horizons, its effectiveness and the opportunities and challenges that it presents.
The survey closes with the question:
"If you could change one thing about the Horizon system/your current internal data processes, what would that change be?"
Below are a selection of the responses generated: